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Title

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Records Clerk

Description

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We are looking for a detail-oriented and organized Records Clerk to join our administrative team. The ideal candidate will be responsible for maintaining accurate and up-to-date records, both physical and digital, to ensure efficient retrieval and compliance with company policies and legal regulations. This role requires a high level of confidentiality, attention to detail, and the ability to manage multiple tasks simultaneously. As a Records Clerk, you will be expected to file, retrieve, and manage documents in a systematic and secure manner. You will also be responsible for scanning and digitizing paper documents, indexing files, and maintaining databases. The role involves working closely with other departments to ensure that records are properly categorized and accessible when needed. The successful candidate should have strong organizational skills, be proficient in using office software such as Microsoft Office Suite, and have experience with document management systems. You must be able to work independently as well as part of a team, and possess excellent communication skills to interact with colleagues and external stakeholders. This position plays a crucial role in ensuring that the organization’s records are maintained in compliance with internal policies and external regulations. You may also be involved in archiving old records, disposing of outdated files according to retention schedules, and assisting in audits or legal inquiries by providing necessary documentation. If you are someone who enjoys working in a structured environment and takes pride in maintaining order and accuracy, this is the perfect opportunity for you. Join our team and contribute to the smooth operation of our administrative functions by ensuring that all records are properly managed and accessible.

Responsibilities

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  • Organize and maintain physical and electronic records
  • Scan and digitize paper documents
  • Ensure proper indexing and categorization of files
  • Retrieve documents upon request from authorized personnel
  • Maintain confidentiality and security of sensitive information
  • Assist in audits by providing requested documentation
  • Dispose of outdated records according to retention policies
  • Update and maintain document management systems
  • Collaborate with other departments for recordkeeping needs
  • Ensure compliance with legal and regulatory requirements

Requirements

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  • High school diploma or equivalent; associate degree preferred
  • Proven experience as a Records Clerk or similar role
  • Proficiency in Microsoft Office Suite
  • Familiarity with document management systems
  • Strong organizational and time-management skills
  • Excellent attention to detail and accuracy
  • Ability to handle confidential information with discretion
  • Good communication and interpersonal skills
  • Ability to work independently and in a team
  • Basic knowledge of data protection and privacy laws

Potential interview questions

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  • Do you have experience managing both physical and digital records?
  • Are you familiar with any document management systems?
  • How do you ensure accuracy and attention to detail in your work?
  • Can you describe a time you handled confidential information?
  • What steps do you take to organize large volumes of documents?
  • Are you comfortable working independently with minimal supervision?
  • Have you ever assisted in an audit or legal inquiry?
  • How do you prioritize tasks when managing multiple record requests?
  • What is your experience with Microsoft Office applications?
  • How do you stay updated on recordkeeping best practices?